Connect Your PMS With WhatsApp Operations.
Covotel integrates seamlessly with your Property Management System (including Zoho Creator) to sync guest room data, food menus, and hotel service requests instantly into a unified WhatsApp-native platform.
Popular Integrations.
At Covotel, we specialize in creating tailored integrations that make your life easier and your business more efficient.
Property Management
Systems
Covotel connects with supported PMS platforms — including Oracle Hospitality Integration Platform (OHIP) via OAuth 2.0 token authentication, and Zoho Creator via automated API record sync.
Guest Communication &
Feedback Tools
Covotel enables personalized guest engagement, automated pre-arrival notifications, and post-stay NPS feedback collection — all directly via WhatsApp.
WhatsApp Food & Service
Ordering
Allow guests to view digital menus and place food or housekeeping requests via WhatsApp, managed seamlessly in your internal Covotel staff dashboard.
A Streamlined Process From Start to Finish.
Every integration is built to slot into your operational workflow — with fast onboarding for your team.
What You Can Do
Create service requests on check-in, update room assignments via webhooks, and streamline guest service workflows between Covotel and supported PMS setups.
Use Cases
Send automated pre-arrival messages, offer upsell options via digital catalogs, collect post-stay NPS feedback, and track guest interaction history internally.
Capabilities
WhatsApp-based ordering synced with kitchen display, order status tracking for guests and staff, menu syncing between Covotel and POS, and cross-channel F&B reporting.
Data Insights
Property request analysis, unified guest service metrics, and comprehensive internal complaint, service, and feedback analytics dashboards.
Simple, Efficient and Customizable.
From discovery to ongoing support — every step is designed to get you live faster with zero friction.
Discovery
We understand your business needs and goals to build the right integration strategy for your property.
Customization
We tailor WhatsApp solutions to fit your specific requirements — no generic setups, no one-size-fits-all.
Integration
We seamlessly integrate our custom-built applications into your existing systems with zero disruption.
Support
We provide continuous support to ensure your solutions run smoothly — long after go-live.
Want to Know if Covotel Integrates With Your Stack?
Let us know what systems you use — our integrations team will walk you through how Covotel fits right in.
No commitment required · Free consultation