Hotel Platform • Powered by WhatsApp

All-in-One Hotel
Operations Over WhatsApp

Manage rooms, track services, collect feedback, and boost revenue seamlessly — all in one place.

man image watching phone
Guest Experience

Covotel Brings A New Era In Hotel Operations

Everything your guests need — booking, requests and real-time updates — all inside WhatsApp.

Seamless Guest Engagement

No downloads needed! Guests book, request services, and communicate directly through WhatsApp — making every interaction easy and familiar.

Effortless Service Requests

Guests request services, ask questions, and get support instantly through WhatsApp — no learning curves, no new apps.

Instant, Real-Time Updates

Guests receive immediate responses and updates on all requests — all within their WhatsApp chat. Quick, easy, and convenient.

THE COVOTEL PLATFORM

One Guest Message.
One Connected Hotel.

From guest communication to staff coordination and operational intelligence,
Covotel connects every part of your hotel.

Guest Engagement

Every guest conversation starts on WhatsApp — simple, familiar and instant.

Smart Request Routing

Automatically understand and route each request to the right department or staff member.

Unified Hotel Operations

Keep housekeeping, maintenance, F&B and front office teams connected in real time.

Real-Time Insights

Track response times, team performance and guest satisfaction with powerful analytics.

SLA & Escalations

Monitor service levels, set SLAs and enable automatic escalations for faster resolution.

Guest Feedback & Loyalty

Collect guest feedback, run campaigns and turn great service into repeat stays.

Platform

Ready to give your staff the tools
they'll actually use — and love?

Covotel adapts to your team, not the other way around.

Book A Demo

No credit card required · Free 14-day trial