Manage rooms, track services, collect feedback, and boost revenue seamlessly — all in one place.
Everything your guests need — booking, requests and real-time updates — all inside WhatsApp.
No downloads needed! Guests book, request services, and communicate directly through WhatsApp — making every interaction easy and familiar.
Guests request services, ask questions, and get support instantly through WhatsApp — no learning curves, no new apps.
Guests receive immediate responses and updates on all requests — all within their WhatsApp chat. Quick, easy, and convenient.
From guest communication to staff coordination and operational intelligence,
Covotel connects every part of your hotel.
Every guest conversation starts on WhatsApp — simple, familiar and instant.
Automatically understand and route each request to the right department or staff member.
Keep housekeeping, maintenance, F&B and front office teams connected in real time.
Track response times, team performance and guest satisfaction with powerful analytics.
Monitor service levels, set SLAs and enable automatic escalations for faster resolution.
Collect guest feedback, run campaigns and turn great service into repeat stays.
Covotel adapts to your team, not the other way around.
No credit card required · Free 14-day trial